The Federal Government of Nigeria has launched an AI-powered platform to facilitate improved access to government services for all Nigerians.
Dr. Bosun Tijani, the Minister of Communication, Innovation, and Digital Economy unveiled the platform named GovGuideNigeria via a May 20 statement on X.
According to the Minister, GovGuideNigeria is designed to make access to government information simpler, faster, and more inclusive for every Nigerian. As such, it is available via WhatsApp and web in English, Hausa, Igbo, and Yoruba.
The AI-powered platform provides citizens with improved access to information across over 35 federal ministries. It also covers 60 government agencies to bridge language and information gaps while improving public service delivery.
“This initiative reflects our commitment to ensuring that technology and AI work for the people, especially underserved and low-literacy communities across the country,” Dr. Tijani noted.
The platform’s launch comes in collaboration with the National Center for AI and Robotics (NCAIR), Meta, and Publica AI.
He stressed that GovGuide represents the possibilities in the collaboration of government, private sector, and local innovators in solving real life challenges.
Notably, initial evaluation of the platform shows that it operates like an AI chatbot, answering users’ queries and information-seeking agenda. This includes information about applying for the Nigerian passport, birth certificate, police clearance certificate, vehicle registration payment, and many more.
