Global ride hailing company Uber has announced its exit from Nigeria after 12 years of operations, bringing an end to its presence in one of Africa’s largest ride hailing markets.
Uber announced the decision on Wednesday, September 2, 2026, saying it had conducted a thorough review of its business before deciding to bring to end its operations in the country. The company’s Nigerian operations ended effective September 2, meaning riders can no longer request trips through the Uber app.
Recounting that Uber earlier launched in Lagos in 2014 and went on to become one of the leading ride hailing platforms in Nigeria. Its arrival helped popularise app based transportation, connecting passengers with independent drivers and providing an alternative to traditional taxi services.
In a message to customers, Uber thanked Nigerians for trusting its platform over the years and acknowledged that its departure could disrupt the routines of riders who relied on the service for daily transportation.
The company also thanked its drivers, recognising their contribution to providing transportation services across the country. Uber said it had contacted active drivers and would support them as they transitioned following the shutdown.
The company’s Help Centre will remain available for a limited period to assist customers with outstanding account related enquiries. Users have until September 23, 2026, to seek assistance with final account issues.
However, Uber has not given a specific reason for leaving Nigeria beyond citing its changing business priorities and investment focus. The company, rather, stressed that its decision to leave Nigeria does not represent a withdrawal from the wider African market and that it remains committed to opportunities across Sub Saharan Africa.
The exit comes amid increasing competition in Nigeria’s ride-hailing sector, with platforms such as Bolt and inDrive competing for riders and drivers. The industry has also faced challenges linked to rising operating costs, fuel prices, inflation and changing market conditions.
Uber’s departure from Nigeria coincides with its decision to also bow out operations in Uganda. The company is simultaneously undertaking a broader restructuring of its global business, including plans to reduce its workforce.
The exit marks the end of Uber’s 12-year journey in Nigeria and is expected to reshape the country’s ride-hailing landscape as competing platforms position themselves to attract Uber’s former riders and drivers.
By Musekir Faisat Omolara
